I recently read a posting entitled A first look at HP ServiceDesk. I’m going to have to read the referenced thesis – The Convergence of Metadata and IT Service Management. I don’t have enough context to comment but I’m not really seeing the point.
Cluttering the Interwebs Since 2003
I recently read a posting entitled A first look at HP ServiceDesk. I’m going to have to read the referenced thesis – The Convergence of Metadata and IT Service Management. I don’t have enough context to comment but I’m not really seeing the point.
