I work in a cubicle. It’s a cubicle designed for six and there are only two of us in it – but it’s a cubicle. A decade ago I was part of a team which selected the current model. We traveled up to Steel Case’s office showroom in Michigan and checked out the options. I …
Monthly Archives: April 2006
Employee Service
Turning customer service techniques inward and providing employee service. This article describes the techniques and benefits. Update: Some time has passed since I originally posted this and upon rereading, I’m struck by how crazy this scheme sounds. I just can’t imagine how this could be subverted by the American worker. I would love to see …
